Q. Paying with an E-Gift Certificate:
A. To redeem an E-Gift Certificate, you must be logged into your account. When paying for your order during checkout, go to the 'Pay With' section (bottom right of the Shipping/Payment page) and click on the drop down box. The available balance of your E-Gift Certificate(s) will be shown. You are now able to pay with your E-Gift Certificate(s).
Q. Large Quantities/Special Orders:
A. (Large quantities, special displays, items or gift packs not shown on our site, etc.): Please make requests through email to: firstname.lastname@example.org. Order confirmations due by Sept 1st of that year.
Q. Olive Branch Saturday Skin Care Party.
A. Hosting a natural skin care party for your friends, neighbors and family on a Saturday afternoon or evening is a great way to try our products, share with friends and ask questions. For hosting a party, you'll receive $100 worth of Olive Branch products of your choice.The host provides the space and invites guests (min of 5 people) and Olive Branch provides the skin care products and personal service. If you're interested and live in Seattle, please email Joan Johnson at: email@example.com.
Q. Do you have any retail locations?:
A. We are currently an online store and do quarterly Street Fairs/Events (please see our Events page). We also have some products on Amazon.com and are in the process of looking at getting into local stores.
Q. What if I live in West Seattle and want to pick up my order?:
A. Please choose the 'on-site' shipping option during check out. Once your order is received, you will receive an email to coordinate a time for pick-up.
If you have any other questions, please contact us at: firstname.lastname@example.org.